Data Deletion Instructions

Last updated: 22 October 2026

You can request deletion of information associated with AraInfoTech Messaging by contacting us at the address below.

1. Send your request

Email contact@arainfotech.com with the subject Data deletion request.

Include only the information needed to locate your records:

• The business or shop name associated with the communication.
• Your WhatsApp phone number, including country code.
• A description of the information you want deleted, and relevant message dates or an invoice reference if available.

Do not send passwords, OTPs, API keys, access tokens, card details or copies of identity documents unless a specific verification method has been agreed.

2. Verification and review

We may ask for information needed to confirm your identity or authority to make the request. We will review the records under AraInfoTech’s control and coordinate with the connected business where necessary. You can use the same email thread to request an update.

3. Scope and limitations

Eligible records under AraInfoTech’s control will be considered for deletion. Some records may need to be retained for applicable recordkeeping, security or dispute-related purposes. Where a limitation applies, the response should explain it.

This request does not automatically delete a shop’s independently held invoices or accounting records, data independently held by Meta, or messages and attachments already delivered to a recipient’s device. Contact the relevant business or provider for those records.

4. Business account disconnection

If you administer a connected business and want its integration disconnected, state the business name and request disconnection in your email. Account ownership must be verified before action is taken. Disconnection and deletion are separate requests; please specify both if required.